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US MASTERBATCH JSC

FAQ


Questions and answers

1How do I contact someone to discuss my application?
USMASTERBATCH JSC has a team of dedicated Account Managers that can assist with your selection and development needs as well as cost analysis for various color delivery vehicles. Additionally, our local Sales Engineers are professionally trained to handle color/filler issues and can offer expertise in additional areas of application development and material customization. The People Finder feature of our website can put in touch with the US MASTERBATCH JSC representative that services your geographic area and business type.
2How do I obtain the lowest cost for my plastics products?
Using masterbatches allows the processor to maximize their purchasing power by buying larger amounts of natural polymer. That advantage, plus lower obsolescence costs invested in end of life colors as products change give masterbatches a great economic benefit over other modes of color delivery. Processors can also take advantage of masterbatch cost incentives, but avoid difficulties associated with monitoring proper metering by using a cube blend.
3Can I order a masterbatch with light stabilizers or other additives with and/or without color?
Our products can be designed to meet a single or multiple requirements. You can select a standard offering from our color products and easily combine it with a standard additive masterbatch as well. Our additive masterbatches are designed to provide UV protection, antimicrobial protection, foaming, and other functional modifications for many polymers.
4How do I order a sample?
US MASTERBACTH JSC has a team of dedicated Account Managers that can assist with your color selection and development needs as well as cost analysis for various color delivery vehicles. Additionally, our local Sales Engineers are professionally trained to handle color issues and can offer expertise in additional areas of application development and material customization.
5How are US MASTERBATCH ‘s product?
All Our Master color, Master fill, Master modify are completed utilizing US MASTERBATCH documented test procedures. The final product is examined both visually and instrumentally. Instrumental analysis of the spectral data for each match is available with exhibits and lab samples.
6Can you reference industry standards?
US MASTERBACTH maintains an extensive library of active formulations. Which includes formulations that are cross-referenced to industry standards, etc.
7How long will it take to receive my materials?
US MASTERBATCH JSC can respond with a masterbatch solution in one working days and with precolored solutions in five- seven days.
8How do you insure quality and consistency?
Our production facilities are ISO 9001:2015 registered and every product is closely monitored. Samples are taken at key points in the manufacturing process and further processing cannot continue without Quality Control approval. No product leaves our facilities without first undergoing a battery of tests to determine that the material meets or exceeds the specifications established for that product. After meeting approval with specifications, each batch is further processed to ensure uniformity throughout
9How do you control and identify your products?
Every product is given a unique lot number for both backward and forward traceability. Each shipment is double-checked for conformance to the customer’s standing and special requirements.
10Do you monitor your raw materials?
All incoming raw materials are approved by Quality Control prior to use and receive a bar coded label for internal tracking purposes. Many are subjected to tests in their intended application. Further, our vendors are continually monitored to ensure a uniform supply of materials that meets established requirements.
11Can you provide solutions that are heavy metal free or satisfy other regulatory concerns?
Our solutions are designed with maximum performance in mind, including concerns for food contact, medical applications, , etc. Our products include lead- and cadmium- free color offerings in standard colors for select resin systems or custom matches that meet your precise specifications.
12What forms of products do you offer?
US MASTERBATCH JSC is committed to providing solutions in whichever mode of color delivery you are most comfortable working with.
13What are the benefits of your standard product line?
When a standard color is chosen development and lead times are generally shorter and economies of scale can be realized over comparable custom colors. These colors also have a proven history of success in many applications and a wide acceptance in the marketplace.
14What markets do you serve?
US MASTERBATCH routinely supplies materials used in consumer goods, electronics and connectors, fluid handling, industrial equipment and power tools, healthcare, military/government, packaging for food articles or sensitive electronics, sporting goods and recreation markets.
15Can you provide single product solution for various resin systems?
US MASTERBATCH JSC is designed specifically to satisfy the need for a multi-purpose product capable of coloring a wide range of resin systems. However, the use of a single product does have limitations and color differences are expected due to differences in resin opacity and inherent natural hues. Therefore, we also offer the ability to create precise custom matches to a single target for different polymers. This allows you to design using the benefits of differing polymer characteristics for individual components, but maintain uniform aesthetics in finished goods
"We believe fundamental honesty is the keystone of business"
DANG NGOC ANH
Founder & CEO
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